Last updated: April 29, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

 

Interpretation and Definitions
Interpretation
The words with the initial letter capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

 

Definitions
For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by, or is under common control with a party.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Global Transfers Pty Ltd T/A MoneyMex (ABN: 69616651088).
  • Cookies are small files placed on Your device that collect browsing history details.
  • Country refers to: Victoria, Australia.
  • Device  means any device such as a computer, cellphone, or tablet that can access the Service.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes data on behalf of the Company.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • Website refers to MoneyMex, accessible from moneymex.com

You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

 

Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
We may collect personally identifiable information such as:

  • Email address
  • First name and last name
  • Phone number
  • KYC (Know Your Customer) details including identity documents
  • Payment method details for trades

 

Usage Data
Automatically collected and may include:

  • IP address
  • Browser type and version
  • Pages visited
  • Time spent on pages
  • Device type, OS, and other diagnostic data

 

Tracking Technologies and Cookies
We use Cookies and similar technologies like web beacons and tags to track activity and improve our Service.

Cookies may be "Persistent" (remain after closing the browser) or "Session" (deleted after closing).

We use:

  • Necessary/Essential Cookies (Session): Enable core features.
  • Cookies Policy Acceptance Cookies (Persistent): Record cookie preferences.
  • Functionality Cookies (Persistent): Remember your preferences like login details.

(For more information, please see our Cookies Policy.)

 

Use of Your Personal Data
We may use Your Personal Data to:

  • Provide and maintain our Service
  • Manage Your Account
  • Fulfill contract obligations
  • Contact You about updates, products, and services
  • Manage Your requests
  • Conduct analytics and improve our Service

 

Sharing Your Personal Data
We may share Your information:

  • With Service Providers
  • For business transfers
  • Disclosure of Your Personal Data
  • Overseas Data Disclosure
  • Some of our third-party service providers are located outside Australia.

 

We may disclose Personal Data:

  • To Counterparties (for C2C payment details)
  • To law enforcement or legal authorities
  • To protect rights, security, and prevent fraud

 

Retention of Your Personal Data
We retain Personal Data as long as needed for purposes outlined here, and to comply with legal obligations, resolve disputes, and enforce agreements.

 

Transfer of Your Personal Data
Your data may be transferred to — and maintained on — servers outside your jurisdiction. By submitting your data, you consent to this transfer, ensuring protections are in place.

 

Delete Your Personal Data
You may request deletion of Your Personal Data by:

  • Managing Your Account settings
  • Contacting Us directly

Certain data may be retained when required by law.

 

Security of Your Personal Data
We use commercially acceptable means to protect Your Personal Data, but absolute security over the Internet cannot be guaranteed.

 

Children's Privacy
We do not knowingly collect Personal Data from individuals under 13. Parents aware of such collection should contact us for immediate removal.

 

Links to Other Websites
Our Service may contain links to other websites. We are not responsible for their content or privacy practices.

 

Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify You via email or a notice on Our Service before changes become effective.

 

Contact Us
If you have any questions about this Privacy Policy, You can contact us:

By email: au@moneymex.com